Refund Policy
Last Updated: Feb 2026
1. Overview
We want you to be satisfied with your purchase. Please read the terms of this Refund Policy carefully before buying.
2. Returns & Refunds
Eligibility: You may request a refund or exchange for unused, unopened products within 30 days of delivery.
Process: To begin a return, email our support team with your order number and reason for return.
Inspection: Items must be returned in their original packaging and unused condition. We reserve the right to refuse refunds for items that show signs of use.
Damaged or Defective Items: If your item arrives damaged or defective, contact us immediately with a photo. We will review and, if approved, offer a replacement or refund.
Refund Method: Approved refunds will be issued to the original payment method within 14 days of the returned item’s receipt.
Shipping Charges: Shipping costs are non-refundable.
3. Exceptions
Some products (such as perishable, custom, or consumable items) may not be eligible for return due to hygiene or safety reasons. These exceptions will be clearly stated on the product page.
4. Contact Us
For questions regarding refunds or returns, please contact our support team via the website.